Ordering & Delivery

Ordering

All products featured are held in stock, but please contact us by phone or email so we may discuss your order and advise of quantities available and delivery options. A full quotation will be given and upon acceptance an invoice will be sent requesting payment to confirm your order.

All prices quoted are inclusive of vat.

Accepted methods of payment are:

BACS payment – account details will be shown on invoice
Mastercard, Visa, Debit Cards – 2% surcharge applies
Cheque

Delivery Options

In order to be transparent with our pricing we separate the cost of delivery from the pot price. In general terms the cost for one pot is *£45 with a reasonable supplement added for multiple pots.  We always recommend contacting us with your details so we are able to quote fully on an individual order basis.

Bespoke Delivery

Most customers opt for our bespoke service using our own transport.  This service will include timed delivery where we endeavour to arrive within a two hour time slot to suit the customer and this can include weekend delivery with notice. *This service will also include the positioning of the pots within a reasonable and accessible distance from the delivery vehicle.  For larger pots and customers who require assistance due to the weight of the pots, this would be the delivery method which we would highly recommend.  

*For deliveries of any large items of cast stone including statues, plinths & garden furniture, the delivery does not include siting or installation which is the sole responsibility of the client.  Heavier items are delivered in sections for assembly on site.

Courier Delivery

Delivery via a carefully selected courier company who we know will take great care of your pots and will place them in a safe position on your property.  We are often able to give either a morning or afternoon time slot for delivery and the driver will be happy to keep you updated on his delivery schedule progress on the day if required.

 

*Please note that for certain areas within the UK including Central London, Scotland and certain parts of Wales a supplement may be payable.